If the USB port is malfunctioning, try using a different one to establish a stable connection.Disconnect every USB accessory from the Mac except for your iPhone.Ensure that your Mac is running the newest software.Make sure that your iPhone is powered on and unlocked.Sometimes your Macbook may fail to recognize the connected device. If you can’t see the iOS version, go to the “Summary” page. Additionally, the page will inform you whether you can install any new updates. You should see your iPhone’s software version at the top of the window. Find the “General” section and tap to open it.Check whether your Mac has recognized the mobile device.Link your iPhone to the Mac using a USB tether cord.When your Macbook runs macOS Mojave or an earlier version, the below steps will help you find your iPhone’s software information: Depending on the model of your device, it sometimes appears in the “Summary” tab. If you can’t see the software information under the “General” section, don’t panic. It will list your iPhone’s iOS version and inform you whether it’s up to date. Make sure the Mac locates your mobile device.To check your iPhone’s iOS version on a Mac running macOS Catalina or newer: If you’re away from your iPhone but are still curious about the software version, use your Macbook or Windows PC to find the answer. Unfortunately, the “About” page contains no information about new updates, so you’ll have to refer to the “Software Update” page to learn that information.

Moreover, it will display your iPhone’s serial number, model name, and model number. The new window will generate valuable data regarding your device, including the current iOS version and how much available storage space you have.

In the upper part of the page, select “About” from the list of options.

Scroll down, find the “General” page, and tap to open it.

Open the “Settings” app from the home screen.

Current ios version